Refund policy
Last updated: 05/29/2026
Returns (7-Day Policy)
We accept returns within 7 days of delivery.
To be eligible for a return:
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Items must be unworn, unwashed, and in original condition
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All tags must be attached
Exceptions
Items purchased from our Off Rack and Off Label collections are final sale and are not eligible for returns or exchanges.
Swimwear, intimates, and undergarments are final sale for hygiene reasons.
How to Start a Return
To request a return, please contact us at:
📧 Returns@layalita.com
Include your order number and reason for return. We’ll provide instructions along with a return shipping label.
Return Shipping
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A return shipping label will be provided for your convenience.
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The cost of the return label will be deducted from your refund amount unless the item is defective or incorrect.
Refunds
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Once we receive and inspect your return, we’ll notify you of the approval status.
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Approved refunds will be issued to your original payment method within 5–10 business days, minus the return shipping cost (if applicable).
Exchanges
We allow one exchange per order within the 7-day return window. Please contact us to arrange an exchange.
Contact Us
📧 Returns@layalita.com
Thank you for shopping with us!